About Us

Who We Are

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Resident Run is a UK-based platform created to help leaseholders take control of their buildings through the Right to Manage (RTM). We provide clear guidance, tools, and resources so residents can understand the legal process, assess eligibility, organise an RTM company, and move towards better building management.

 

The platform was founded by a group of long-time leaseholders who built Resident Run after experiencing first-hand how difficult and confusing service charges, freeholder management, and maintenance decisions can be. The site is designed as an easy-to-use hub for anyone who wants better transparency, lower costs, and more control over their building.

 

 

 

Our Mission

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We believe every leaseholder should have the knowledge and confidence to manage their building responsibly, sustainably, and fairly.

Resident Run exists to:

 

• Make RTM understandable

  by breaking down legal requirements in plain English.

• Give leaseholders practical tools

  like an eligibility checker, templates, guides, and step-by-step explainers.

• Support residents in reducing costs

  by empowering them to choose better contractors and improve budgeting.

• Promote sustainable, long-term building management

  through greener procurement, energy-efficient upgrades, and transparent decision-making.

• Help communities build stronger governance

  with accessible guidance on running an RTM company, AGMs, finances, and long-term maintenance plans.

 

 

 

 

Why Resident Run Was Created

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Many leaseholders feel frustrated by high service charges, poor communication from managing agents, and a lack of transparency about where their money goes. RTM legislation provides a powerful solution — but the process can feel daunting without clear guidance.

 

Resident Run was created as a practical, resident-friendly alternative to expensive consultants or legal firms. We focus on:

 

• clear explanations

• real examples

• easy tools

• and resident-led empowerment

 

 

Our approach is deliberately neutral and non-commercial: the priority is helping leaseholders understand their rights and make informed choices.

 

 

 

Who We Help

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Resident Run is designed for leaseholders in England and Wales who are considering:

 

• taking over management of their building

• reducing service charges

• switching to more reliable contractors

• improving sustainability and energy efficiency

• increasing transparency in budgeting

• building stronger resident governance

• strengthening accountability around maintenance and repairs

 

 

Whether you’re early in your research or ready to start organising your RTM company, our resources support the entire journey.

 

 

 

What Makes Resident Run Different

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1. Clarity and practicality

RTM is legally complex, but it doesn’t have to feel that way. We simplify every step while staying fully aligned with legislation.

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2. Tools built specifically for leaseholders

Including our RTM Eligibility Checker, FAQs, templates, and educational guides.

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3. Sustainability-focused guidance

We believe buildings should be run not just efficiently but responsibly — making greener decisions easier for residents.

 

 

4. Community over commercial interest

We do not act as a managing agent or sell add-on services. Our goal is to give residents the knowledge to manage their own building or choose the right partners.

 

 

 

How Resident Run Works

 

1. Learn what Right to Manage is

   Indepth explanations of the law, eligibility, costs, and timelines.

2. Check your eligibility

   Use our online tool to see if your building qualifies.

3. Organise your RTM company

   We explain structure, membership, roles, and governance.

4. Serve the required notices

   Our guides help you understand the legal documentation.

5. Take over management

   Once RTM is granted, residents choose their managing agent or self-manage.

6. Run a healthier, more transparent building

   From budgeting to green improvements, we cover best practices.

 

 

 

 

Our Commitment to Accurate, Trustworthy Information

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Managing a building involves important legal and financial responsibilities.

That’s why Resident Run follows three core standards:

 

• Accuracy

  Content is based on the Commonhold and Leasehold Reform Act 2002 and verified with recognised guidance.

• Transparency

  We explain what RTM can and can’t do, including limitations and risks.

• Clarity

  No unnecessary legal jargon — only practical, easy-to-follow information.

 

 

As the platform grows, we’ll continue expanding our library of guides, examples, and tools to support more resident-led buildings.